To go to the chatroom list, click on the buttons below:
Once you enter the chatroom list, click on any of the chat in the left to enter the chatroom. You will see a list of actions below the chatroom.
Send emojis
Send files
Send location
Turn on/off auto-translation
Surveys
Request Reply Message
Ask for the visitor’s name, email, company name, etc. and the information you get will be listed in the Client List of this chat link.
Refer to this article on how to send a Request Reply Message
Stickers
Voice Message