Table of Contents

Chapter 1: Overview

PinChat is an online business communication software, which allows individual users or SMBs to connect with clients and customers instantly without conventional and tedious processes.

With PinChat, you can:

• Reach out to your clients without using your social account
• Send real-time messages across different platforms
• Manage customer relationships and get insights via our data management tools

Now, let’s walk you through PinChat.

How to Start

PinChat is a SaaS software, that is, you do not need to download any applications to use our service. It can all be done in the web browser.

Besides the web, you can also start by downloading our app. Choose any method that meets your needs.

• Web

  The web browser is the most recommended way to use PinChat. You can access our rich features, powerful tools, customization…etc., via the web.

• App (iOS / Android)

The PinChat app provides lightweight services and instant notifications so you can reply to messages anytime, anywhere.

Learn More About Us From These Links

• **Youtube channel:**

  Includes tutorial videos in multiple languages. (Currently available in Chinese and English)

• PinChat Help Center:

  Includes more information about PinChat and our features.

• **Blog:**

  Publish our insights and case studies.

• Chapter 7: Trouble Shooting:

  Includes FAQ and how to reach out to our customer service for further questions.