<aside> ✅ Keep your customers informed throughout the process and make sure they get the most out of their engagement with you.
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Put social links, FAQ page links...etc. on this page to let your customers learn more about you.
Set up your chatbot message flow and triggers to make sure all possible questions can be answered when your team is not available.
You can easily switch to agent mode in the chatroom whenever you find out customers are not getting the support they need from chatbots.
Turn on auto translation in the chatroom so messages can be translated instantly according to customers’ browser language. Eliminate any possible communication hurdles between you and your customers.
Finish the onboarding process with a simple survey including multiple choice, rating and input-based questoins and collect customer feedbacks.